ERP Implementation

ERP Implementation for The Gopi Optical Factory

Client Overview

The Gopi Optical Factory, based in Surendranagar, Gujarat, is a specialized manufacturer of eye lenses, wayfarer sunglasses, and other optical products. With increasing production demand and complex department-wise processes, they needed a centralized system to manage orders, monitor departmental progress, and ensure product quality — all while keeping track of HR, finance, and client data.

Challenges Faced by the Client

Before the ERP implementation, The Gopi Optical Factory faced several operational bottlenecks:

1. Manual Tracking of Orders & Production
   • No visibility on production progress.
   • Difficult to trace orders across department.
2. Departmental Disconnect
   • Lack of coordination among Packing, Color, Lense, Screw, Modeling, and Quality departments.
   • Delays and miscommunication were frequent
3. No Unified Dashboard
   • Data was scattered in spreadsheets and manual registers.
   • No real-time reporting or analytics.
4. Employee & HR Management Issues
   • Attendance, salary, and task assignment were handled manually
   • No centralized employee records.
5. Client & Lead Follow-ups Were Inconsistent
   • Sales and support teams had no integrated CRM.
   • Follow-ups and communication history were not maintained.

Our ERP Solution

To address these challenges, we built a custom ERP system using Laravel for the backend and implemented a robust interface that included complete tracking from order placement to custom printing.

Technology Stack

• Backend: Laravel
• Frontend: Blade / Vue.js (if used)
• Database: MySQL
• Architecture:Modular, scalable ERP system with role-based access

Modules Implemented`

1. 🔄 Production Workflow Each production department was configured as a step in the order processing pipeline:
   • Order Receive from Customer
   • Order Transfer to Office Staff
   • Packing Department
   • Color Department
   • Lense Department
   • Screw Department
   • Moulding Department
   • Quality Check
   • Custom Printing
Admins can now view which stage each order is in, assign tasks to department heads, and get real-time production status.
2. Core ERP Module
   • Leads & Clients
   CRM system to manage new leads, existing customers, and their order history.
   • HR & Salary
   Centralized system for attendance, leave, payroll processing, and employee records.
   • Finance & Purchase
   Manage vendor payments, raw material purchases, and expense tracking.
   • Ticket System & Notice Board
   Internal communication system for raising issues and company-wide announcements.
   • Documents
   Upload and store contracts, licenses, and production-related files securely.
   • Order Management
   Full order lifecycle with stage-by-stage production tracking and custom print options.
   • Reports & Analysis
   Detailed department-wise and financial reports for decision-making.
   • System Settings, Permissions, Vendor Management
   Fine-grained control over user roles and supplier integrations.
3. Results & Benefits
   • Real-time Production Tracking
   Each department is now accountable, and order flow is transparent.
   • Reduced Delivery Time
   Improved coordination cut average order fulfillment time by 30%.
   • Centralized Data Access
   All stakeholders access real-time data via dashboards and reports.
   • Improved Communication
   Notice boards and tickets helped streamline internal discussions.
   • Scalable Solution
   ERP is modular and ready to scale with the factory’s growth.
   • Higher Customer Satisfaction
   On-time deliveries and better handling of client inquiries boosted customer trust.